Terms of Use and Privacy Policy

Last updated: April 2018

The Bolo Program understands the importance of protecting personal information of users and viewers. Our terms of use and privacy policy abide by the following privacy principles.

If you have questions or complaints regarding our terms of use and privacy policy or practices, you should contact us through by email at

Representations and Warranties

The Bolo Program only circulates information already available to the public and originating from federal, provincial or municipal law enforcement agencies and is not responsible for the content and its accuracy.

The Bolo Program does not represent or endorse the accuracy or reliability of any information, advice, opinion or statement displayed, uploaded, or distributed through its website and its services. Wanted individuals featured on the Bolo Program website may be suspects, accused or convicted criminals. The viewers must refer to each case to know the status of the individual. Any reliance upon any information, opinion, advice, statement shall be at your sole risk and the Bolo Program cannot be held accountable for any mistake of false assumptions concerning the wanted individuals.


We have appointed a privacy officer who is responsible for ensuring compliance with our terms of use and privacy policy. Other individuals may be delegated to act on behalf of the privacy officer or to take responsibility for the day-to-day collection and/or processing of personal information.

Identifying Purposes of Collection

When you use the Bolo Program website, you could be required to provide certain personal information in order to use the Services. This may include traditional and Internet contact information (such as address, phone numbers, email address, work location), information about your computer system (such as web browser type, IP address and operating systems), navigation information (such as the number of web pages visited), non-financial identification information (such as a user name and password).

Compiling the above information is required to identify you or helps us to better understand site usage patterns and which types of content are of greatest interest to our users and viewers. In addition, it allows us to notify users and viewers of updates to our website.

Further reference to “purposes” means the purposes identified hereinafter in this section.


Using the Bolo Program website is always voluntary. When you use our website, the fact of you doing so provides the Bolo Program with your implied consent to collect, use or disclose your information to fulfil your request to use the Services. Moreover, when you use our website, you may decide to subscribe to our newsletter and add your email to our email list that will be used to contact you occasionally with information that we feel will be of interest to you.

By subscribing to the newsletter and providing your registrant information, you consent and agree to:

  • The Bolo Program’s collection and use of the registrant information to administer the newsletter;
  • The Bolo Program’s use of your registrant information to contact you to promote interactive features, promotes new opportunities or content and notify you about programs and special events.

If you do not want the Bolo Program to contact you with the newsletter, you may withdraw your consent by unsubscribing the next time you receive our newsletter. All emails sent to you by the Bolo Program contain simple instructions telling you how to “unsubscribe”.

Limiting Collection

The Bolo Program will limit the collection of personal information to that which is necessary to fulfil the purposes for which it was collected and will collect personal information by fair and lawful means.

The Bolo Program is responsible for personal information in its possession or control and will use contractual or other means to provide a comparable level of protection whenever a third-party agent is used to complete some or all the stages of processing necessary to provide you the Services. Third-party agents may contact users or viewers directly on the Bolo Program’s behalf to conduct research or surveys. Research and survey data is reported back to the Bolo Program as aggregated data with no reference to individual users or viewers. These third parties may not use any personally identifiable information for their own marketing purposes.

Users and viewers who do not wish to be contacted for research or survey purposes should advise the Bolo Program in writing.

Limiting Use, Disclosure and Retention

The Bolo Program will not use or disclose personal information for purposes other than those for which it was collected, other purposes that you consent to or as required or permitted by applicable law.

Without limiting the generality of the foregoing, the Bolo Program may disclose personal information to a third party engaged by the Bolo Program to perform the Services on its behalf, in part or in whole; a public authority or its agent if, in the reasonable judgment of the Bolo Program, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information; a third party, where you consent to such disclosure or when disclosure is required or permitted by applicable law.

Bolo Program’s employees with a business need-to-know, or whose duties reasonably so require, are granted access to personal information.

Personal information will be retained for as long as necessary for the fulfilment of those purposes or as required or otherwise permitted by applicable law.

The Bolo Program will maintain reasonable and systematic controls and practices for information and records retention and destruction which apply to personal information that is no longer necessary or relevant for the purposes or required by applicable law to be retained.

In no event shall the Bolo Program, its officers, directors, employees, or agents be liable to users of the website or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any that may result from (i) the accuracy, completeness, or content of this website, (ii) the accuracy, completeness, or content of any website linked (through hyperlinks, banner advertising or otherwise) to this website, (iii) the Services found at this website or any website linked (through hyperlinks, banner advertising or otherwise) to this website, (iv) personal injury or property damage of any nature whatsoever, (v) third-party conduct of any nature whatsoever, (vi) any unauthorized access to or use of our servers and/or any and all content, personal information, financial information or other information and data stored therein, (vii) any loss or damage of any kind incurred as a result of the use of this website or the Services found at this website, whether based on warranty, contract, tort, or any other legal or equitable theory, and whether or not the Bolo Program is advised of the possibility of such damages.


Personal information that is collected, used or disclosed will be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.


The Bolo Program’s privacy policies and practices are as outlined within this privacy policy. The Bolo Program will make readily available to individuals specific information about its policies and procedures relating to the management of personal information. Should you have any questions or comments you may contact us as indicated above.

Individual Access

Subject to certain exceptions, upon written request to the privacy officer, the Bolo Program will inform you of the existence, use and disclosure of your personal information and give you access to your personal information held by the Bolo Program.

In certain situations, the Bolo Program may not be able to provide access to all the personal information that it holds, as for example this would likely reveal personal information about a third party or could reasonably be expected to threaten the life or security of another individual.

In order to safeguard personal information, you may be required to provide sufficient identification information to permit the Bolo Program to authorize access to your personal information or account for the existence, use and disclosure of your personal information. Any such information will be used only for this purpose.

Upon written request, the Bolo Program will correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, the Bolo Program will transmit to third parties having access to such personal information any amended information or the existence of any unresolved differences.

You may obtain information or seek access to your files by contacting the privacy officer.

Challenging Compliance

If you have any inquiries or concerns regarding the Bolo Program’s terms of use and privacy policy, practices or compliance with the terms of use and privacy policy, you may contact the privacy officer as indicated above.

The Bolo Program may seek external advice where appropriate before providing any final response to you. If a complaint is found to be justified, the Bolo Program will take appropriate measures to resolve the complaint.

Links to Other Sites

You should be aware that when you are on the Bolo Program’s website, you could be directed to other sites that are beyond our control. There are links to other sites from our website that may take you outside our service. We cannot guarantee that the privacy policies of these websites meet our standards. We recommend you reading the privacy policy of any new site you go to online.


A cookie is a small non-executable file that is stored on your hard drive for the purpose of identifying your computer. While it is possible to use our website by having your browser’s Internet security set such that it will not accept cookies, your online experience may be greatly reduced.

The Bolo Program uses permanent cookies. Permanent cookies remain on your hard drive until you remove them through your browser’s Internet security settings. Permanent cookies are used to store user preferences such as preferred language and thus eliminate you having to make the same entries on each visit. Our cookies are not tied to personally identifiable information.

This terms of use and privacy policy covers the use of cookies by the Bolo Program only and does not cover the use of cookies by any third party. Some of our business partners may use cookies but we have no access to or control over these cookies.

Changes to the Privacy Policy

The Bolo Program reserves the right to modify the terms of use and privacy policy at any time, without prior notice, by posting the amended Terms of use on our website, so please review it frequently.